Products & Usage
11 Questions
When should I take Phizz?
You can take Phizz as a daily vitamin supplement or as a rehydration formula to help replenish the 2-3 litres of water your body loses every day. We are also perfect for whenever you need a boost of hydration or to unlock energy. We are also used by both elite and amateur athletes to put back the important water and minerals lost in sweat. We’re great at helping you recover from late nights, long days and generally picking you back up when you’re feeling run down. We’re versatile vitamins!
How much water should I use?
One tablet of Phizz can be dropped into any quantity of water - it just depends how strong you like the flavour! We recommend 300ml of chilled water for maximum refreshment. Once dissolved, consume within 24 hours.
Can I consume Phizz daily? How many tablets per day?
Yes, Phizz is great as a daily hydration and vitamin supplement! Do not exceed the maximum amount of tablets outlined on the packaging.
How many calories per serving?
Our formula is carefully designed to maximise performance and minimise calories. Each tablet of Phizz contains 10 calories or fewer. Phizz contains fewer calories than other leading sport and energy drinks on the market.
What’s the difference between Daily 3-in-1 and Daily Energy?
Our Daily Energy contains a mix of vitamins and electrolytes for energy release supplemented with 75mg of fast and slow caffeine. The main difference from our 3-in-1 formula is we've removed Vitamins A & E and replaced them with Caffeine.
Does Phizz contain artificial sweeteners?
Our products contain a trace amount of sucralose, a widely used sweetener that has undergone rigorous safety testing and been certified as safe for human consumption by EU and US food standards agencies.
What’s the residue on the Apple & Blackcurrant flavour?
This residue is from our natural colourant (beetroot) and sometimes forms on the top of the liquid. We advise giving the drink a stir to mix the solution and dissolve any bits at the top.
Why does Phizz contain sugar / glucose?
Sugar isn’t always something to avoid. In hydration, it’s about having the right amount for the job. A little glucose works alongside sodium in your gut to help your body absorb water more effectively; think of them like two keys opening the same door. That’s why Phizz includes a small amount of glucose in the formula, with less sugar than a single grape.
Is Phizz safe for children?
The ingredients in Phizz are set at levels designed for adults. We do not recommend giving Phizz to children and suggest consulting your GP or doctor to determine if Phizz may be suitable for those under the age of 18. Please keep Phizz out of reach of young children.
Is Phizz suitable for diabetics?
We always advise checking with your doctor before taking Phizz if you have any pre-existing medical conditions. Please note that Phizz contains 1 gram of sugar per tablet. We recommend showing your doctor our full label with complete nutritional information.
Can I take Phizz while pregnant or breastfeeding?
We always advise checking with your doctor before taking Phizz if you have any pre-existing medical conditions. We recommend showing your doctor our full label with complete nutritional information.
Orders & Support
5 Questions
How do I make a purchase?
1. Find the product(s) you would like and click through to the product page and click the 'Add to Cart' button. Once you've added all of the products you would like to purchase, click on the cart/ checkout button in the top right.
2. At checkout follow the prompts, entering details as required and clicking the continue buttons to move on to the next step.
3. You can purchase with Paypal, Visa, MasterCard or Maestro.
4. Once purchased you will receive a confirmation email of your order and a tracking number.
How do I cancel my order?
To cancel an order you must email us at info@phizz.co, as well as returning the goods to us as soon as possible at your own expense.
How do I report an issue with my order?
Please email info@phizz.co
What payment methods do you accept?
Phizz accepts major credit cards and PayPal.
How do I use a promo code?
Promo codes must be entered during checkout. One promo code per order.
Delivery and Returns
5 Questions
What is the free delivery threshold?
Free standard delivery applies to all orders over £15.
How long does delivery take?
Orders placed after 1PM U.K. time will be shipped out the following day. In the U.K., you can expect to receive your order with our standard Royal Mail Tracked 48 shipping within 2-3 days from dispatch. If you’ve selected expedited and tracked domestic delivery with Royal Mail Tracked 24 Hour service, you can expect to receive your order within 24 hours of dispatch.
Do you deliver internationally?
Unfortunately we have had to temporarily suspend international shipping due to high volumes of undelivered parcels and slow service times related to the ongoing pandemic. We are currently looking into alternative shipping carriers that can provide more reliable service for our customers. As a small business in the U.K., we love to see interest from around the world, and hope to be able to send product internationally again soon. Our sincerest apologies for this inconvenience.
What is your returns policy?
Unfortunately, due to the nature of our product we are unable to accept returns of any opened tubes. Returns for other reasons, for example damaged products, will be considered on a case-by-case basis. Please fill out the contact form here to discuss.
How can I track my order?
Your tracking number will be provided via email a shipping confirmation email when the order is dispatched. If you have an account with us, you can also log in and view tracking.
Other
3 Questions
I’m a brand/influencer/athlete. How can I partner with Phizz?
Please email us at info@phizz.co and we'll share your details with the right team.
I’m a journalist. How can I contact the Phizz PR team?
Please email us at info@phizz.co and we'll put you in touch with the right team.
How can I become a Phizz stockist?
Please email sales@phizz.co
I love Phizz news! How can I be added to your mailing list?
You can sign up for our mailing list by entering your details here.


Still need help?
Can’t find the answer you’re looking for? Our team is available Monday–Friday, 9am–5pm GMT and typically responds within one business day.
THE HOUSE OF HYDRATION
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